Privacy Policy

Who We Are

Welcome to Aura You Noor. Our Privacy Policy outlines how we handle your personal data when you browse our catalog or buy products on our online store.

Information We Collect

We collect information to provide better services to our customers. This includes:

  • Personal Details: Name, phone number, shipping address, and email address provided during checkout or account registration.
  • Order Data: Details of the items you purchase, billing details, and order history.
  • Device & Analytics Data: IP address, browser type, and site navigation details collected via cookies and tools like Google Analytics to improve website experience.

How We Use Your Information

We use the collected information for the following purposes:

  • To process, fulfill, and deliver your orders.
  • To send order updates, tracking details, and customer support responses.
  • To improve our website functionality, product offerings, and overall shopping experience.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we also set up cookies to save your login information and screen display choices.

Data Sharing

We do not sell or rent your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our store (such as courier services for delivery and analytics providers).

How Long We Retain Your Data

For users that register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

Your Rights

If you have an account on this site or have placed an order, you can request to receive an exported file of the personal data we hold about you or request that we erase any personal data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

For any privacy-related questions or inquiries, please contact us via our Contact Page on the website.